Standard Error Codes

About

There is a set of standard error codes implemented across Precor cardio exercise equipment. Error codes are system generated codes that identify specific machine fault conditions. The maintenance software monitors error code event conditions, when a fault is detected, the error code is generated and stored in the Error Log (or CPATouchscreen console Control Processing Assembly. Event Log) along with related machine metrics, such as, the machine mileage (or hours), the time, drive motor current, etc.

Error code numbers range from 01 to 99. There are also a small number of alpha and alphanumeric codes. Most, but not all error codes are grouped into numeric ranges to help easily identify common system issues. Refer to the Error Code Troubleshooting Guide for a complete list of error codes and troubleshooting information.

IMPORTANT: Error code descriptions and troubleshooting information can be found in the Error Code Troubleshooting Guide, see Error Code Guide.pdf.

Viewing Error Codes (Error Log & Event Log)

Error event codes are logged, stored, and viewed in either the Error Log on LED consoles (P10, P30, P30i and P31) or the CPA Event Log on touchscreen consoles (P62, P80, and P82), see Error Log & CPA Event Log.

How to access the Error Log:

• On LED consoles (P10, P30, P30i and P31): access the Information Display (65) > select Error Log.

• On touchscreen consoles (P62, P80, and P82): access the Service Settings menu (51765761) > select About > CPA Event Log

	TIP: Error codes can be deleted from the Error Log on LED consoles (P10, P30, P30i and P31). Press and hold the PAUSE/RESET key for a minimum of 6 seconds to open the Error Log and view all logged error codes. If there are no logged error codes, the "Stuck Key" message will show. To remove error codes, select the error code and press/hold the QUICK START key until the "NO ERRORS" message shows.
	Note:  On touchscreen consoles (P62, P80, and P82)., error codes cannot be deleted from the CPA Event Log (or Error Log).

Error Code and Troubleshooting Guide

Use the Error Code Troubleshooting Guide to learn about the error code and to help troubleshoot and repair the machine. The Error Code Troubleshooting Guide provides a complete list of all supported error codes and information about the error code including the code description, related issues and symptoms associated with the error, troubleshooting steps, and repair procedures, see Error Code Troubleshooting Guide.

• The error code description.
• The affected system components.
• The Issues and Symptoms associated with the fault condition.
• Troubleshooting steps and repair instructions.

Troubleshooting with Error Codes

Getting Started

You will need a copy of the “Error Code Troubleshooting Guide” to learn Information about the error codes including the code description, related issues/symptoms, troubleshooting and repair information, click Error Code Troubleshooting Guide.

Using Error Codes to troubleshoot

1. Review the equipment Error Log (or CPA Event Log) to identify any current active error codes. Also review the error code history for any past error codes that may provide insight to the current active error code issue.
2. Next go to the error code topic in the Error Code Troubleshooting Guide and review the error code troubleshooting and repair information.

Note: Be aware that not all machine failures will cause an error code event. Use physical observation and mechanical troubleshooting skills to resolve non error code issues.